Frequently Asked Questions

1. What materials are your wallets made from?

All our wallets are crafted from premium, full-grain genuine cow leather designed to last and age beautifully.

2. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery across the UAE for your convenience and peace of mind.

3. How long does delivery take?

Delivery usually takes 2–4 working days across most regions in the UAE.

4. Is shipping free?

Yes, we offer free shipping on all orders — no hidden charges.

5. Can I return or exchange my wallet?

Absolutely. We offer a 7-day return/exchange policy if the product is unused and in original condition.

6. How can I track my order?

Once your order is shipped, you’ll receive a tracking link via SMS or email to monitor delivery status.

7. Are your wallets suitable for gifting?

Yes! Our wallets come in premium packaging, perfect for gifts on birthdays, Eid, or special occasions.

8. Do your wallets support RFID blocking?

Some of our models include RFID-blocking technology to help protect your cards from wireless theft.

9. What payment methods do you accept?

We accept Cash on Delivery, Bank Transfers, and Credit/Debit Cards (where applicable).